100% full Not resolved
2 comments

Small business beware! This company had a sales rep meet with me to try and sell me on a whole host of products for advertising my business. I wouldn't budge on anything, especially internet related, because I am very well positioned online. But, he did sell me on signing up for 1 year of print phone book Yellow Pages where I would only have to pay if a prospect called me, called Pay Per Call.

I figured that the $13-$16 per call would be worth it because if they called, I'd have a very good chance of converting it into business that would pay for that cost. Here's what you don't realize and how they get you...98% of your calls will be "unknown" wrong numbers, or telemarketers calling you where you'll have 0% chance of business but YP will get paid 100% from you. YP makes a ton of money and you don't...in fact, you end up having to pay a ton of money for absolutely nothing in return. It's a complete scam and I think they might even be behind a lot of the unknown numbers calling...if they even just did this once or twice a month for every number in the phone book, they'd make a fortune...I'm sure they do it way more often than that and you can't prove it's not them.

They don't work with you and they force you to pay for the non-business phone calls from telemarketers and unknown numbers. You also get a lot of calls from people asking you for referrals to other types of businesses...some in which your business isn't even remotely related to. You can't possibly know these are almost the only calls you'll receive before you sign up...and you have to pay for all of these calls that do nothing for your business!

Don't let yourself get sucked into this fraudulent scam like I did in Orlando, FL. I am looking at joining a class action lawsuit against Yellow Pages.

Monetary Loss: $5000.

Had an Experience with Yellow Pages?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1005969

Had a similar experience.I used the pay per call service and it worked good for about two years since they only allowed calls in from my local area code.

Then I needed to make a change to my ad and to cancel one of my listings. Thereafter YP raised my rates and removed the filter on my account. Telemarketers and scam artist galore were calling me and I was paying over $20 per call. They refused to fix the issue and would not cancel my ads.

They even renewed the ads at higher rate telling me that I had to send a registered letter to prevent my ads from being renewed even though they had said over the phone they would be cancelled.I stopped paying the high bills and they started the collection calls six days a week before turning me over to a collection agency.

Anonymous
Maryland Heights, Missouri, United States #935250

I am sorry that you are dissatisfied with your YP experience and would like an opportunity to address your concerns. Please contact us at YPExec@yp.com with your account information and a good contact phone number and I will be happy to assist you. Respectfully, YP Exec Team

You May Also Like

Icsolutions - Ic solutions, shady fraudulent company Icsolutions "They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly..." Read more Data Com - Salesforce Data.com Which Is A Part Of Salesforce... Is A Big Scam, Fraud And ***-Artist! Data Com "No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more COMCAST BILLING SCAMS/WORDPLAY/MINDF**K Comcast "I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the..." Read more Rise Broadband - How bad can they get? Rise Broadband "Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often..." Read more Yourswigs - BUYERS PLEASE, PLEASE BEWARE!!!!! Yourswigs "I looked on Yourswigs website and found the wig below that says "Sale". The wig was just what I was looking for. There website said Human Hair and the cost..." Read more The Cover Guy -  Warranty  and poor quality The Cover Guy "I bought a cover from this company.After about 8 months of having it I noticed it started to have an intention on it .It called them and was told to..." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more